Terms & Conditions
Last updated: October 02, 2025
1. Acceptance of Terms
Welcome to CasaVerde. By accessing and using our website, products, or services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.
2. Company Information
CasaVerde is a furniture and home décor retailer operating in Azerbaijan:
- Business Name: CasaVerde
- Address: 42 Samad Vurgun Street, Sumgayit, Azerbaijan
- Email: [email protected]
3. Products and Services
Product Information
We strive to provide accurate product descriptions, images, and pricing. However, we cannot guarantee that all information is completely accurate, complete, or error-free. We reserve the right to correct any errors or inaccuracies and update information without prior notice.
Availability
Product availability is subject to change without notice. We may discontinue products at any time and cannot guarantee that products displayed on our website will always be in stock.
4. Orders and Pricing
Order Process
When you place an order with CasaVerde:
- You will receive an order confirmation email
- Our team will contact you within 24-48 hours to confirm availability and delivery details
- Final pricing and terms will be confirmed before processing
- We reserve the right to refuse any order at our discretion
Pricing
All prices are listed in Azerbaijani Manat (₼) and include applicable taxes unless otherwise stated. Prices are subject to change without notice. The price charged will be the price in effect at the time of order confirmation.
5. Payment Terms
Payment methods and terms will be discussed and agreed upon during order confirmation. We may require:
- Full payment before delivery for certain products
- Partial payment as deposit for custom orders
- Payment upon delivery for standard items
6. Delivery and Installation
Delivery Service
- We provide delivery service to Baku, Sumgayit, and surrounding areas
- Delivery times are estimates and may vary based on location and product availability
- Free delivery is available for orders over ₼2,000
- Delivery charges apply for orders under ₼2,000
Installation
Professional installation services are available for select products at an additional cost. Installation terms and warranties will be provided separately.
7. Returns and Exchanges
Return Policy
- Standard items may be returned within 14 days of delivery in original condition
- Custom or personalized items are non-returnable unless defective
- Return shipping costs may apply
- Items must be in original packaging and condition
Defective Products
If you receive a defective product, please contact us immediately. We will arrange for repair, replacement, or refund as appropriate.
8. Warranties
CasaVerde provides manufacturer warranties on all products as specified by the manufacturer. Additional extended warranties may be available for purchase. We do not provide additional warranties beyond what is offered by the manufacturer unless explicitly stated.
9. Limitation of Liability
To the maximum extent permitted by law, CasaVerde shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses resulting from your use of our products or services.
10. Customer Responsibilities
As our customer, you agree to:
- Provide accurate contact and delivery information
- Ensure access to delivery location at scheduled times
- Inspect products upon delivery and report any issues immediately
- Follow care and maintenance instructions for purchased products
- Make payments according to agreed terms
11. Intellectual Property
All content on our website, including images, text, logos, and design elements, is the property of CasaVerde or licensed to us. You may not reproduce, distribute, or use this content without our written permission.
12. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
13. Force Majeure
We shall not be liable for any failure or delay in performance of our obligations due to events beyond our reasonable control, including but not limited to natural disasters, government actions, war, or other unforeseeable circumstances.
14. Governing Law
These Terms and Conditions are governed by the laws of the Republic of Azerbaijan. Any disputes arising from these terms shall be subject to the jurisdiction of Azerbaijani courts.
15. Modifications
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes constitutes acceptance of the updated terms.
16. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
17. Contact Information
For questions about these Terms and Conditions, please contact us:
- Email: [email protected]
- Address: 42 Samad Vurgun Street, Sumgayit, Azerbaijan
By using CasaVerde's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.